Lifelines at stake
We are a small business with the ability to accomplish high quality business. Those who we choose to do business with are paramount to our success. We have refined our brand to fit the lifestyle of our employees and with each new customer that chooses to do business with us, we learn and improve our approach.
We offer 24-hour access to us in exchange for our customers’ business. Our CEO’s number is on the website and when you call him, you get him and he will answer any questions, concerns, criticisms, queries, quips, or conundrums. He is also available if you just want to talk.
If you have questions on shipping, or if you would like to check on the status of your order, our customer service department is the best in the industy. Our goal is to serve our customers in any way we possibly can to ensure that they have an incredible experience with us.
Doing business with Big Ear is doing business with a family-oriented company that prides itself on handling every customer as if they were a part of our family.