With our Big Ears Perfect Fit Technology™, any fit issues that may arise must be corrected within the first 90 days of delivery.
Big Ear, Inc. warrants all custom fit laboratory electronic products to be free from defects for twelve (12) months from the date of shipping subject to the “User’s Obligations” listed below.
Any Big Ear, Inc. product that’s returned after the (90) day period, and after Big Ear, Inc.’s examination shows that the product has a defect in materials or artistry, during the twelve (12) month limited liability warranty period, will be remade at no cost to the original customer.
This limited liability warranty provides the original purchaser with specific legal rights, which may vary from state to state or country to country. Big Ear, Inc.’s sole obligation under this limited liability warranty shall be to repair or replace your product.
Due to the custom nature of the products, there are no refunds under any condition.