With our Big Ears Perfect Fit Technology™, any fit issues that may arise must be corrected within the first 90 days of delivery.
Big Ear, Inc. warrants the custom earplugs that are made on site, to fit and be free from defects in materials and artistry for three (3) years from the date of purchase.
Big Ear, Inc.’s sole obligation under this limited liability warranty shall be to repair or replace your product at our sole discretion.
We will re-coat, repair or remake this product for the original customer for the limited liability warranty period.
This limited liability warranty provides the original purchaser with specific legal rights, which may vary from state to state or country to country.
Custom earplugs are not meant to block out all sound. There are still low-level sounds which can be heard at 28-32 dB. Rather, they are supposed to provide protection against loud environments but still allow a person with normal hearing to communicate.
Due to the custom nature of the products, there are no refunds under any circumstances.